Warranty Terms and Instructions
Thank you for choosing to complete the Mattress 1 One self-inspection questionnaire in order to see if you qualify for a warranty. Please read and familiarize yourself with the process outlined below:
- Warranty processing takes at a minimum of 10 business days after the inspection has been submitted for processing. The entire process typically requires 3-4 weeks to be completed.
- Manufacturer warranties only cover the piece that is defective. They do not cover any transportation or inspection fees that may apply.
- The Self-Inspection form will be processed at no charge to you
- A $79.99 Delivery Fee will be charged to all warranty deliveries
Once a warranty form has been processed, we will
communicate to the store of purchase the results
and they will contact you and inform you of the
results and the next steps to be taken (if any).
Please fill out the form as completely and accurately as possible.
Please fill out the form as completely and accurately as possible.
Failure to accurately complete the
warranty form will result in the denial of your
warranty claim by the manufacturer.
We reserve the right to deny any claim if
upon the attempt to exchange the merchandise it
is discovered that the form was filled out
incorrectly or was misleading.
Body
impressions are considered normal by
manufacturers.